What DANA and QRIS data we retain
Our Privacy Policy separates identity details, transaction records and technical data so you can understand each purpose. When you open an account, we use your phone number and verification result to protect account access; we do not need your wallet password. A DANA, OVO, GoPay or
-
1
QRIS reference may appear in a payment record so we can match a deposit or withdrawal request, while bank transfer and virtual account records help us trace the same request. Device type, browser path, login time and security events support fraud checks and session protection. We
-
2
retain records for the period needed to provide account support, resolve payment disputes and meet applicable legal duties; the exact period can depend on local law. If you close your account, some records may remain where necessary for those purposes. Our Privacy Policy applies where local
-
3
law permits, and we will explain any jurisdiction-specific restriction when you contact us.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.